Privacy Policy

We collect information you provide directly to us, including:

Account Information: When you create an account, we collect your name, email address, password, and profile information such as your professional experience, skills, and portfolio.

Profile Data: Information you add to your profile including work history, education, certifications, skills, and any content you upload (photos, documents, portfolio items).

Communication Data: Messages you send through our platform, including direct messages, job applications, and course discussions.

Transaction Data: Payment information and transaction history for course purchases, subscriptions, and other paid services.

Usage Data: Information about how you interact with our platform, including pages visited, features used, search queries, and time spent on the platform.

Device Information: We collect device identifiers, browser type, operating system, IP address, and general location data.

We use the information we collect to:

Provide and Improve Services: Operate and maintain the platform, process transactions, and continuously improve our services based on usage patterns.

Personalization: Customize your experience, including job recommendations, course suggestions, and connection recommendations based on your profile and activity.

Communication: Send you service-related notifications, updates about your account, and marketing communications (with your consent).

Safety and Security: Detect and prevent fraud, abuse, and unauthorized access to protect you and other users.

Analytics: Understand how our platform is used to improve features and develop new ones.

Legal Compliance: Comply with applicable laws, regulations, and legal processes.

We share your information in the following circumstances:

Public Profile: Your profile information (name, headline, skills, portfolio) is visible to other users based on your privacy settings.

Employers and Recruiters: When you apply for jobs, your application and profile information is shared with the relevant employer.

Instructors: If you enroll in a course, the instructor can see your name and progress.

Service Providers: We share information with vendors who help us operate our platform (hosting, payment processing, email delivery).

Legal Requirements: We may disclose information if required by law or to protect our rights, safety, and property.

Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do NOT sell your personal information to third parties for advertising purposes.

We implement industry-standard security measures to protect your information:

Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL.

Secure Storage: Your data is stored in secure, encrypted databases with restricted access.

Access Controls: We limit access to personal information to employees and contractors who need it for their work.

Regular Audits: We conduct regular security assessments and penetration testing.

Incident Response: We have procedures in place to detect, investigate, and respond to security incidents.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and enable two-factor authentication.

You have control over your personal information:

Access and Update: You can access and update your profile information at any time through your account settings.

Download: Request a copy of your personal data in a portable format.

Delete: Request deletion of your account and personal information (subject to legal retention requirements).

Privacy Settings: Control who can see your profile, activity status, and contact you through privacy settings.

Communications: Opt out of marketing emails through the unsubscribe link or your notification settings.

Cookies: Manage cookie preferences through your browser settings or our cookie banner.

To exercise these rights, visit your account settings or contact us at privacy@reservio.com.

We use cookies and similar technologies to:

Essential Cookies: Required for the platform to function (authentication, security, preferences).

Analytics Cookies: Help us understand how the platform is used (page views, features used).

Functionality Cookies: Remember your preferences and settings.

Marketing Cookies: Used to deliver relevant advertisements (only with your consent).

You can manage cookie preferences through:
- Our cookie consent banner
- Your browser settings
- Your account privacy settings

Note that disabling certain cookies may affect platform functionality.